About the Team 

Our Agency is based on the belief that the need of our clients is of the utmost importance. Each member of our staff and every interpreter endeavor to exceed your expectations to achieve optimum satisfaction for your company and clientele. As a result, a high percentage of our business is from repeat customers and referrals.  We strive to make the process of hiring an interpreter a seamless additional service to your business and will guide you every step of the way.

E. ‘Tracey’ Davis 

Nationally Certified Agency Owner/ASL Interpreter 

Ms. Davis began interpreting in 1979 and became a nationally certified interpreter in 1988. She holds two certifications: A (CI) from the Registry of Interpreters of the Deaf (RID) and also from the National Association of the Deaf (NAD) IV. Tracey was selected twice as a presenter for the Florida Chapter of RID Conferences in addition to being chosen as a presenter for RID.

She has served as a ASL instructor in both private and public schools, as well as for those attending adult college courses for ASL. Tracey has over 40 years of extensive interpreting experience that spans conference, medical, legal, and artistic performance interpreting. She was selected as the interpreter for a speaking engagement for Oprah Winfrey.

She is our resident subject matter expert on the American with Disabilities Act (ADA) as it pertains to the rights of the Deaf. Tracey has a genuine love for the Deaf and Deaf culture and is passionate about the quality of interpreting services her agency provides. 

Michelle M. Wilson 

Director of Operations 

Mrs. Wilson, whom has over 30 years of customer service experience, has worked with the agency since its beginning. She is responsible for the day-to-day operation of the Agency. She maintains the service quality of all the interpreters by assisting in the orientation, training and workshops in addition to being accessible to them for support and feedback. To ensure client satisfaction, she is always personally available to clients and works tirelessly on their behalf. Mrs. Wilson also seeks new opportunities that will increase the Agency’s client base and generate new revenue.

Lynn C. Solomon 

Accounting Manager 

Ms. Solomon has 35 years of administrative experience and 20 years in the financial and banking industry. She, too, has been with the Agency since its beginning. She manages and oversee accounts payable and receivables, maintains the general ledger, resolves billing inquiries and administers payroll disbursement. Ms. Solomon ensures the Agency remains in operational compliance with financial policies, procedures, and regulations.

Heather L. Culver 

Operations Assistant 

Mrs. Culver joined our staff in 2019 and brings over 16 years of medical office experience to our Agency. She supports both the Director of Operations and the Accounting Manager. Mrs. Culver ensures prompt responses to all service requests and coordinates interpreters for booked assignments. She is a resource for interpreters while assignments are in progress. She maintains the logs and spreadsheets for all office activities, helps to schedule functions and meetings, and directs the Language Services Assistant in his duties.

Roderick R. Wilson

Language Services Assistant 

Mr. Wilson joined our staff in 2019. He provides appointment reminders to all of our interpreters, assists in maintaining the accuracy of booked jobs, and the Agency’s calendar of events. Mr. Wilson provides technical support for office equipment. He supports the entire staff as needed in a variety of tasks which includes serving as host for orientations, meetings, and company events.

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